ID for Inclusive Service Delivery and Digital Transformation in Indonesia

About this project

The ability to prove one's legal identity, established through population and civil registration, is often a pre-requisite for access to services and economic opportunities. Hence not having appropriate legal identity documentation, such as a national ID card or birth certificate, can impact one's access to services and opportunities provided by government and markets. Furthermore, as services and transactions move to the internet, people also need to be able to prove their legal identity online with the same amount of trust as a face-to-face transaction, while also safeguarding their privacy, which can be achieved through a well designed digital ID system. However, several gaps exist in Indonesia to undermine efforts to achieve inclusive growth and to eliminate poverty, such as to better target social assistance, as well as to growth the digital economy.According to the 2021 Susenas Survey, 93 percent of Indonesians have a national ID number (NIK). The 2021 ID4D-Findex Survey also found that 97 percent of Indonesians aged 17 and older have a KTP (national ID card). Considering the demographics and geography of Indonesia, these high rates of coverage are laudable. However, important disparities exist. For example, 27 percent of Indonesians in a household where the head is uneducated/did not complete elementary school do not have a NIK, and only 61 percent of Indonesians in Papua province have a NIK. Another challenge is that birth registration rates have not caught up. 77 pe…

Published by

World Bank · Multilateral

Countries

Indonesia

Sectors

Information and communication technology (ICT)Multi-hazard response preparednessSocial protection and welfare services policy, planning and administration

Places

North Sumatra, Sulawesi Tengah, East Nusa Tenggara, Provinsi Maluku, Provinsi Papua, North Maluku, Provinsi Papua Barat, Provinsi Sulawesi Barat, South Papua, Highlands Papua and 2 more

Funded by

International Bank for Reconstruction and Development

Implemented by

General Directorate for Population and Civil Registration, Ministry of Home Affairs

Accountable

Republic of Indonesia

Passes funds through

International Bank for Reconstruction and Development

Published by World Bank to the International Aid Transparency Initiative (IATI), last updated 3 Oct 2026 and imported automatically. IATI identifier: 44000-P175218.

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